Commitment to confidentiality and respect for privacy:

CEKA Belgium SA's Privacy Commitment was updated on 28 March 2018.
Protecting your privacy is important to CEKA Belgium SA. This Privacy Commitment applies to how we collect, use, disclose, transfer and store your data. Please take the time to familiarise yourself with our privacy policy and contact us if you have any questions.
Collection and use of personal information
Personal data (or "personal information") is data that can be used to identify or contact an individual.
You may be asked to provide your personal data at any time when you contact CEKA Belgium SA. You are not obliged to provide us with the personal data we ask you for. However, if you choose not to provide them, we may not always be able to provide you with our products and services, or even answer your questions.
Below are some examples of the types of personal data CEKA Belgium SA may collect and how we may use it.
What personal data do we collect?
When you subscribe to our CEKA News, purchase a product or participate in a survey, we may collect a number of data, including your company name, name, postal address, phone number, e-mail address, contact preferences, payment card details or billing information.
How do we use your personal data?
The personal data we collect allows us to keep you informed of CEKA Belgium NV's latest product announcements, promotions and events. If you do not wish to be on our mailing list, you can unsubscribe at any time by adjusting your preferences or by unsubscribing.
We may periodically use your personal data to send you important notices, such as notices about purchases and changes to our terms and conditions. This information is important for your relationship with CEKA Belgium SA, so you cannot object to these occasional communications.
We may also use personal data for internal purposes, such as audits, data analysis and research to improve CEKA Belgium SA's products, services and customer communications.
Collection and use of non-personal data
We also collect data that cannot be directly associated with a specific person. We may collect, use, transfer and disclose non-personal data for any purpose. The following are examples of non-personal data we collect and how we may use it:
We may collect information such as occupation, language, postal code, to enable us to better understand customer behaviour and improve our products, services and advertising.
We may also collect information about customer activity through our website; this data is collected and used to help us provide useful information to our customers. The data collected is considered non-personal data for the purposes of this Privacy Policy.
If we combine non-personal data with personal data, the combined data will be treated as personal data for as long as it remains combined.
Cookies and other technologies:
CEKA Belgium SA's websites, online services, interactive applications, emails and advertisements may use "cookies" and other technologies. These technologies enable us to better understand user behaviour, tell us which parts of our websites are most visited and facilitate and measure the effectiveness of internet advertising and searches. We treat the data collected by cookies and other technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data. Similarly, to the extent that non-personal data is associated with personal data, we will treat such associated information as personal data for the purposes of this Privacy Policy.
CEKA Belgium SA also uses cookies and other technologies to remember your personal data when you use our website, online services and applications. In this case, we want to make your visit easier and more personal. For example, if we know your first name, we can welcome you the next time you visit CEKA Belgium SA's online shop. If we know your country and language, we can offer you a more personalised visit.

Like many websites, we collect certain information automatically and store it in log files. This data includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and leaving websites and applications, operating system, date/time stamp and clickstream data. We use this data to understand and analyze trends, administer the site, track user behavior on the site, improve our products and services, and gather demographic information about our users as a whole. CEKA Belgium SA may use this information for its marketing and advertising services.

In some of our electronic messages, we use a "click URL" linked to the content of the CEKA Belgium SA website. When customers click on one of these URLs, they are transferred to another web server before arriving at the landing page of our website. We track these clicks to help us determine interest in certain topics and to measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click on any text or graphic links in e-mail messages.
Disclosure to third parties:
CEKA Belgium SA may from time to time make certain personal data available to strategic partners or suppliers working with CEKA Belgium SA to provide products and services or helping CEKA Belgium SA market its products to customers. Personal data will only be shared by CEKA Belgium SA to provide or improve its products, services and advertising; it will not be shared with third parties for marketing purposes.
Service providers:
CEKA Belgium SA shares personal data with companies that provide services such as, fulfilling customer orders, delivering products, managing and developing customer data, providing customer service, evaluating your interest in our products and services and conducting customer satisfaction or development surveys. These companies are obliged to protect your data and may be located in any country in which CEKA Belgium SA operates.
Other provisions:
CEKA Belgium SA may be required - by law, in connection with legal proceedings, litigation and/or a request from the public authorities in your country of residence or otherwise - to disclose your personal data. We may also disclose your data if we believe that disclosure is necessary or appropriate for national security, law enforcement or other public interest purposes.
We may also disclose information about you if we believe that disclosure is reasonably necessary to enforce compliance with our terms and conditions or to protect our business or our users. In addition, in the event of a restructuring, merger or sale, we may transfer any personal information we collect to the relevant third party.
Protection of personal data:
When you use certain CEKA Belgium SA products, services or applications or participate in a CEKA Belgium SA blog, chat or social networking service, the personal data and content you share is visible to other users who may read, collect and use it. You are responsible for the personal data you choose to submit in these circumstances. For example, if you provide your name and e-mail address on a forum, this information will be public. You should exercise caution when using these features.
Integrity and storage of personal data:
CEKA Belgium SA makes it easy for you to keep your personal data accurate, up-to-date and intact. We will retain your personal data only for as long as is necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Access to personal data:
Requests for access, correction or deletion can be sent to the email addresses adm@cekabelgium.be We will provide you with access to other personal data we hold to possibly ask us to correct it if it is inaccurate or to delete it, provided that CEKA Belgium SA is not obliged to retain it by law or for legitimate business purposes. We may refuse to process requests that are frivolous/vexatious, that jeopardize the privacy of third parties, that are extremely difficult to implement, or for which access is not otherwise required by applicable law.
Geolocation services:
Eventually, in the not too distant future CEKA Belgium SA may provide geolocation services on its products; CEKA Belgium SA and its partners and licensees may collect, use and share precise location data, including the real-time geographic location of your computer or mobile device. Where applicable, geolocation services may use GPS, Bluetooth and your IP address to determine the approximate location of your devices. Unless you consent, this location data is collected anonymously in a format that does not allow you to be identified and is used by CEKA Belgium SA and its partners and licensees to provide and improve location-based products and services.
Third party sites and services:
CEKA Belgium SA websites, products, applications and services may contain links to third party websites, products and services. Our products and services may also use or offer third party products or services. Information collected by third parties, which may include items such as location data or contact information, is governed by their privacy policies. We invite you to read the confidentiality charters of these third parties.
Protecting your privacy: a company-wide commitment
In order to protect the security of your personal information, we communicate these confidentiality and security rules to each of our employees and apply a very strict policy in this area within our company.

Privacy Questions: If you have any questions or concerns about CEKA Belgium SA's processing of your data or Privacy Commitment, or if you would like to report a possible violation of local privacy laws, please contact us. You can always contact us by telephone.

CEKA Belgium SA may update its Privacy Policy from time to time. In the event of a material change, a notice will be posted on our website together with the updated Privacy Policy.